Over five years, Richard Heiser has earned consistent five-star reviews for his business law work. Clients report he picks up the phone quickly, digs deep into contracts and employment matters, and explains complex legal concepts in plain language. Multiple long-term clients say he cares about outcomes as much as they do, and his fees are transparent upfront.
Employment law and business contracts dominate his practice here. Clients praise his ability to spot risks in lease agreements and NDAs, his even-tempered judgment during disputes with employers, and his willingness to educate clients on what each clause means before they sign.
Rod Mastandrea answers his phone personally and moves fast on cases from day one. Reviewers consistently report he explains every step, checks in throughout, and achieves dismissals or significant reductions even in tough situations. Clients value that he treats them as equals, shows genuine care, and delivers results without false promises.
Most clients experience knowledgeable, responsive attorneys who explain their options clearly and advocate genuinely for their case. Named attorneys like Nick Weiss, Gianna Colucci, and Eric Cherry earn consistent praise for empathy and sharp legal work. However, a small but vocal group report significant billing disputes and cases where representation fell short, particularly with attorney Rachel Kuhn, raising concerns about consistency across the team. The firm operates across Cuyahoga, Lorain, and Lake Counties. Their website lists hourly rates from $120 to $400 depending on role, plus contingency options of 33% or 40% depending on mediation timing. Staff like Haley and Erin are named for their organization and responsiveness, though some clients felt overwhelmed by added charges without prior consent.
One reviewer who called at 11pm on a Saturday reported being told the firm does not handle that type of work, leading to frustration with hours advertised versus actual availability. Evidence is minimal and dated.
Last updated 2026-08-27