Most clients experience knowledgeable, responsive attorneys who explain their options clearly and advocate genuinely for their case. Named attorneys like Nick Weiss, Gianna Colucci, and Eric Cherry earn consistent praise for empathy and sharp legal work. However, a small but vocal group report significant billing disputes and cases where representation fell short, particularly with attorney Rachel Kuhn, raising concerns about consistency across the team.
The firm operates across Cuyahoga, Lorain, and Lake Counties. Their website lists hourly rates from $120 to $400 depending on role, plus contingency options of 33% or 40% depending on mediation timing. Staff like Haley and Erin are named for their organization and responsiveness, though some clients felt overwhelmed by added charges without prior consent.
One reviewer who called at 11pm on a Saturday reported being told the firm does not handle that type of work, leading to frustration with hours advertised versus actual availability. Evidence is minimal and dated.
Rod Mastandrea answers his phone personally and moves fast on cases from day one. Reviewers consistently report he explains every step, checks in throughout, and achieves dismissals or significant reductions even in tough situations. Clients value that he treats them as equals, shows genuine care, and delivers results without false promises.
Strong earlier reviews praise Mark Turner's responsiveness, knowledge, and genuine care on estate planning and real estate deals. Recent probate reviews tell a different story: clients report unanswered calls, years-long delays, missed court deadlines, and apparent retaliation when they press for answers.
Last updated 2026-08-27