Keith D. Weiner & Associates Co. L.P.A.
Staff conduct dominates negative feedback. Multiple reviewers describe rude, dismissive interactions with named staff members (Rick, Michael, Ryan, an unnamed staffer), including tone-policing about providing Social Security numbers and impatience with client concerns. One reviewer praised Mike Smith for treating her respectfully and honoring a payment plan, though another accused him of rudeness and pursuing litigation after she set up payments as instructed. Several reviewers report unreturned calls, slow paperwork processing over a year, misdirected checks, and debt balances rising despite on-time payments. The firm appears to operate as debt collector and litigation agent, yet reviewers seeking help with their own financial crises report feeling humiliated rather than supported. The firm's internal inconsistency emerges sharply: Jim handled case lookups without requiring full Social Security numbers, yet another staffer insisted it was impossible. Alex Collins and an unnamed attorney in court gave unclear settlement terms; the named staff member Chris reportedly talked over clients. A reviewer explicitly stated she followed Mike Smith's payment plan instructions but was sued anyway. Whether this reflects administrative chaos, staff training failure, or deliberate pressure tactics, the experience leaves clients feeling unheard and mistreated.
