Frederick & Berler earns strong marks from clients who get through: straightforward legal guidance on consumer issues, direct advice on when hiring a lawyer won't pay off, and candid case assessments. However, significant gaps emerge in follow-up and initial interactions. Multiple reviewers report being dismissed, unheard, or ghosted mid-case; others found early calls rude or impatient. The firm's responsiveness appears inconsistent, and newer clients complain about high fees paired with low confidence.
Recent shift: Older reviews (2 years plus) skew more positive and mention Jacquelyn Berler by name. Newer one-star reviews (4 years to 8 months ago) cluster around communication failure and dismissive behavior, suggesting a sustained pattern rather than recent improvement.
Most reviewers praise Spiros Gonakis for legal expertise across probate, real estate, and traffic matters. Staff handle cases start-to-finish, explain detail clearly, and sometimes travel to clients' homes. One older complaint cites no response; recent reviews show consistent, responsive service and fair pricing.
Walter Landow has earned strong loyalty from clients navigating financial hardship. The firm's reputation rests on direct, caring counsel delivered without pressure, flexible payment terms, same-day responsiveness, and genuine follow-up after discharge. One early client felt communication gaps, but this is the only substantive complaint in the record.
Reviewers consistently describe Hufford as a no-nonsense attorney who prioritizes client interests over billing. He moves cases quickly and charges fairly, though he prefers text contact over phone calls.
Last updated 2026-08-27